Health & Safety
Dated: August 28, 2024
Find the most up-to-date information regarding NCTC’s health and safety protocols in relation to COVID-19 here.
- Masks at NCTC are recommended, but not required for guests and staff on all nights except enhanced safety performances.
- Drinks and food from Mason’s Bar are allowed in the theatre on all nights except enhanced safety performances.
- Each production has at least one enhanced safety performance with mask enforcement. Contact the Box Office at 415-861-8972 or boxoffice@nctcsf.org for more information.
- Ticket holders may be moved into enhanced safety performances at no charge.
- If NCTC cancels a performance, we will offer guests multiple options including a credit voucher, opportunity to donate the ticket amount to NCTC, or a complete refund.
- Please do not attend NCTC if you are ill or have come in contact with someone who has COVID. NCTC’s Box Office will waive the exchange fee and place you in another performance. Please reach out to the Box Office at 415-861-8972 or boxoffice@nctcsf.org.
NCTC SPACE ENHANCEMENTS
NCTC has upgraded our facilities, installing new air sanitizers, more sanitizing stations, and implementing additional cleaning protocols. Hydroxyl Generators that sanitize air and surfaces will be run throughout the space before and after performances. Our ventilation system exceeds approved ACH (air change per-hour) standards and our air filtering exceeds approved MERV (minimum efficiency reporting value) standards.